Our Promises

Quality Promise

Quality Promise

Since its inception, the main objective of Mittal Group has been to ensure customer satisfaction by offering high-quality premium products. Its first unit was set-up with a vision of providing defect-less woven fabric in an industry where defects & imperfections were commonplace due to traditional technology.

The company has perfected its Quality Control System, which includes scrupulous checks at every level of procurement, production & dispatch.

Every meter of fabric produced at our facility is duly checked by our experience Quality Assurance (QA) team. The QA team also extends its operations into the procurement of raw-materials & machinery to ensure that we use the highest-quality raw materials with efficient production systems to maintain consistency in output.

Price Promise

Mittal Group has always believed in offering premium quality products at competitive prices thereby adding value for its customers. Our business strategy has been formulated with this objective at the forefront. Three components help us achieve & maintain our price promise: Vertical integration, efficient technology, economies of scale.

Price Promise
Reliability Promise

Reliability Promise

At Mittal Group, we believe in building long lasting relationships with our customers. All our processes are designed & executed with our customers’ needs at the forefront. We ensure that our customers can trust & rely on us completely by availing the following:

Excellent customer support: We have a team of experienced customer support personnel who help our customers in every step of the ordering process. Once a customer specifies their requirement, our team helps them with sampling & defining key metrics like optimum quantity & purchase price. The product is then produced, packaged & delivered to our customer in the specified timeline. We encourage feedback from our valued customers. In case a customer has any concerns, our team members work with them to ensure speedy resolution.

Timely Promise

We at Mittal Group believe in honouring our commitments to our customers. Once a customer specifies their requirements & delivery timeline, our production team immediately starts processing the order & planning delivery. Efficient production planning & strong transportation network ensures that we can deliver on time

Timely Promise